Terms &
Conditions

Leoness Photography Terms & Conditions now for the legal stuff…

I will always do my best to fulfil your needs and meet your expectations, but sometimes it’s best to have a few simple things written down, so that we all know what to expect. If you have any questions then please don’t hesitate to contact me… here we go…

Booking
  • £100 non-refundable deposit is required at the time of booking to secure your spot in my calendar.
  • The deposit must be received within 3 days from the day of the invoice has been sent or session date will be reopened.
  • The remainder fee is due on the day of the session. This second invoice will be emailed to you 7 days before your session date.
  • Payments can be made by bank transfer, cheque or cash.
  • Once the booking has been made and the contract is signed the Client is going to receive my client guide e-brochure via email.
  • The customising of each session will begin AFTER the booking fee has been paid.
Rescheduling / Cancellation
  • Deposits are non-refundable, should a Client need to cancel their session they will be offered the opportunity to reschedule.
  • The Client is free to re-schedule up to 48hours before their confirmed booking.
  • Leoness Photography maintains the right to reschedule if needed due to bad weather, illness, emergency, etc.
Shooting Venue
  • Fine Art Newborn Sessions and Cake Smash Sessions take place in my Bishopstone home studio. Lifestyle Sessions can take place either on-location, in studio or in the home.
  • Studio shootings for 3 or more people shall take place in a larger studio in Salisbury.
  • Any cost incurred during our session (e.g. entry tickets to theme parks) shall be paid by the Client.
  • Travelling to locations farther than 30 miles from SP5 area will incur a charge of £0.75/mile to cover my time and the fuel used.
Weather
  • I don’t mind a light rain and it can be so much fun for families with umbrellas and wellies.
  • If it’s pouring with rain a studio or home session will be offered or the outdoor session can be rescheduled at no additional charge.
Session requests
  • Clients must arrive 10 minutes prior to their allotted session time. Arriving late may result in fewer images due to the shortened time frame.
  • I will be available for a consultation before the session in order to discuss and explain any questions the Client may have.
  • The Client is welcome to bring any change of clothing or personal items (e.g. toys, blankets, etc…) to the photo shoot.
  • The Client is welcome to use their mobile phone to take one or two pictures during the shooting (just don’t forget to tag Leoness Photography if you post it on social media)
Limit of liability
  • Leoness Photography will take the utmost care with respect to the exposure, retouching, and transportation of digital captures, proofs and prints, however, in the unlikely event that all the originals are lost, stolen, damaged or destroyed within or beyond my control, then liability is limited to a refund of all payments received, or alternatively a re-shoot can be scheduled at no additional cost.
  • The limit of liability for partial loss or damage of originals shall be a pro-rated amount of the total payment, based on the percentage of originals lost or damaged.
  • In the unlikely event that I am injured or become too ill to attend our session, then I will make every effort to reschedule at the earliest possible date. If a reschedule is not possible then I will return all payments received.
Re-shoots
  • In the unlikely event that the finished product from a session is unusable due to technical problems (camera failure or exposure problems), a re-shoot will be offered at no additional charge.
Your images
  • A low resolution watermarked preview will be available on Facebook usually within 48 hours after the session. Clients are free to like, tag and share images as they wish. Please let me know before the session if you do not wish your photos to be shared on social media.
  • Within 2-3 weeks of your session, I will email your access to your password protected private online gallery, where you can view, share and download your digital images. This gallery will be open for 14 days. Should you wish to access your gallery after it’s been closed then a re-installation fee of £20 will apply.
  • Your photo book will be delivered to your door within 4 weeks of your gallery opening.
  • Lifestyle gallery shall contain anywhere from 50 images upwards from an average 1-hour session. In both instances, this number is dependent upon factors such as weather and willingness/co-operation of subjects. If the total number of images is above or below the average amount, no credit will be given or additional charges apply.
  • Professional prints, canvases and other photo products will be available to purchase from your gallery. For professional framing options, please contact me directly. Extra print/product orders are usually fulfilled within 7-14 days from the order confirmation date. This may vary depending on the products ordered.
  • All gallery images are professionally post-processed i.e. correction of certain elements in an image such as minor physical flaws, (yellow teeth, skin blemishes, dark eyeshadows etc). Leoness Photography has complete artistic control of the final image. Other digital corrections and retouch works are available on request at the cost of £50 per hour. Please let me know BEFORE your session if there is something special you don’t want to be removed (eg. scar or birthmark, etc).
  • Leoness Photography can guarantee the best quality of prints and products ordered directly from your gallery. Unfortunately, Leoness Photography cannot take the responsibility for products ordered from other labs.
Copyright and penalties
  • Under the Copyright, Design and Patent Act 1988, Leoness Photography has full copyright ownership to any photographs that have been taken.
  • Leoness Photography would like to use pictures for the purposes of online/offline displays, portfolio, advertising or promotion. The Client will be given the opportunity to opt-in and select images as 100% private or the client has the right to keep their whole session 100% private.
  • It is illegal to copy, scan, download, print, modify, reproduce or otherwise obtain any images created by Leoness Photography without written consent in the form of a Copyright Release. This applies to images posted in Leoness Photography’s Private Online Gallery, Blog, Facebook, images on USB, photo book or Hard Copy images. Should the Client obtain images without consent they will be in breach of Copyright and will be charged legal fines and invoiced for the cost of EACH digital image stolen or modified, at the Photographer’s current price per image.
  • Leoness Photography will provide you with a set of watermarked, web-sized versions of your purchases for you to share on social media, Any kind of filtering and cropping of photos on social media is strictly prohibited. Please give credit to www.leonessphotography.com
  • Should you have any questions regarding copyright and the use of photographs please contact me at helga@leonessphotography.com
Gift cards
  • Gift cards are non-refundable and non-exchangeable.
  • Gift cards are not for resale or any kind of reproduction.
  • Gift cards are valid once paid in full, booking must be made in advance at a time that is suitable for both parties.
  • Upon purchasing a Gift card, the redeemer is bound to Leoness Photography’s usual terms and conditions of photography shoots.
Promotional and Discount Vouchers
  • Vouchers are non-exchangeable.
  • Vouchers are not for sale or any kind of reproduction.
  • Upon using a Voucher, the redeemer is bound to Leoness Photography’s usual terms and conditions of photography shoots.
  • Only one Voucher can be used per session.
  • Vouchers cannot be used in conjunction with other promotions.
Giveaways
  • Occasionally Leoness Photography runs giveaways on Leoness Photography’s Facebook page.
  • Prizes include but are not limited to winning free or discounted photo shoots or Promotional Discount Vouchers.
  • Prizes cannot be used in conjunction with any other Promotion and Discount Vouchers are limited to one per session.
  • The draws are managed by Rafflecopter.
  • Clients take part only if every rule listed in the Giveaway post has been made.
  • All giveaway winners have to book their session within 30 days from the drawing day otherwise winners might lose their prize.
  • All giveaway sessions take place on-location on a school term weekday unless the Giveaway post says something different.
  • Giveaway prizes do not apply to Fine Art Newborn sessions unless the Giveaway post states otherwise.
Referral Reward Program
  • One referral credit per each new Client applies.
  • A session must be purchased and paid in full to be eligible for the rewards.
  • The referring person’s name must be mentioned at the time of the booking.
  • There is no limit to the number of referral each Client can refer.
  • Once your referral paid their session in full, you will be notified by email.
  • If your referral comes via word of mouth, please remind them to mention your name at the time of booking their session so I can keep track of all referrals and make sure both of your receive your gifts.
  • Learn more about Leoness Photography’s Referral Reward Program here.
Returns
  • Incorrectly supplied physical items (such as prints, canvases or photo books) can be returned and will be replaced at no extra charge.
  • Returns will not be considered for incorrectly ordered items or items ordered in error.
  • Due to the digital nature of the product, JPEG images cannot be returned.

Well done for reading all of the above, but we are not quite done yet!! You still have my Privacy Policy to read. Keep going you’ll have a special treat at the end!

Referral Reward Program
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